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App Support
Questions, a bug, or feedback about TLC Ready? Email tlcready@eddycastro.com. Include your iPhone model and iOS version if relevant, and describe what happened. Please do not email passwords or payment-card details.
Frequently Asked Questions
I bought lifetime Pro, but it is not showing.
Confirm that you are signed in to the Apple Account used for the purchase. In the App’s paywall or Settings, tap “Restore Purchases.” If access still does not appear, contact support with the approximate purchase date and the App Store order identifier if available. Do not send full payment details.
Is Pro a subscription?
No. TLC Ready Pro is configured as a one-time, non-consumable purchase. It does not renew.
How do I request a refund?
Apple handles App Store billing and refunds. Use Apple’s Report a Problem page or contact Apple Support.
Where is my study progress saved?
Your answers, bookmarks, mock-exam history, and preferences are stored locally on your device. TLC Ready does not require an account or upload this study progress to our servers.
Is TLC Ready an official TLC app?
No. It is an independent study aid. Check official TLC sources for current licensing requirements and exam information.