App Support
Contact Us
Need help with Pulse Tennis? For questions, bug reports, or feature requests, reach out directly:
Email Support pulsetennis@eddycastro.comFrequently Asked Questions
I bought Pro but it's not showing up.
You can easily restore your purchase. On your Apple Watch, open the app, navigate to Settings, and tap "Restore Purchases". This will re-sync your status with the App Store at no extra cost.
How many free matches do I get?
The free tier includes 3 matches. After that, you can unlock unlimited matches with a one-time Pro purchase. There are no subscriptions — you pay once and own it forever, including Family Sharing.
How do I score a point for my opponent?
Tap the bottom half of the screen to award a point to your opponent. Tap the top half to score a point for yourself.
Can I use the Digital Crown to navigate scores?
Yes! Rotate the Digital Crown while on the scoreboard to scroll through game, set, and match details.
How do I undo a point?
Long-press anywhere on the scoreboard screen to undo the last point scored.
Does the app track workouts in Apple Health?
Yes. When you start a match, Pulse Tennis begins a workout session and records it as a tennis workout in Apple Health. You can grant or revoke this permission at any time in the iPhone's Settings → Privacy & Security → Health → Pulse Tennis.
How do I view my match history?
From the home screen, tap the clock/history icon in the top-left corner to view all your past matches.
How do I change the default match format?
Go to Settings (gear icon in the top-right of the home screen) and use the Default Format picker to choose between 1 Set, Best of 3, or Best of 5.
I'm having a crash or a bug. How do I report it?
Please email us at pulsetennis@eddycastro.com with a description of what happened. Include your Apple Watch model and watchOS version if possible — it helps us fix issues faster.